All items will be delivered via USPS at USPS Ground Rate of $7. For USPS Ground shipping, please allow about 5-7 business days for delivery. Only orders within the contiguous United States of America will be fulfilled.
We do not offer free shipping on any purchases less than $99.00. We offer free shipping on purchases over $99.00.*
Orders must be placed by 2pm PST to begin processing on the same day. Processing time may take up to 1 business day. Delivery times are based on orders placed between Monday – Friday. All orders will ship Monday-Friday.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details and your tracking number.
If an item you ordered is out-of-stock, you will be contacted via telephone and/or email to advise you of the expected delay and provide you with your options. You can choose to wait for the item, select an available product, or cancel your order. We will ship the item to you as soon as it is in stock. Orders for products that are not available within 30 days will be canceled. In the event that your order is canceled you will be contacted via email.
We cannot deliver to an address containing a P.O. Box. Orders placed shipping to a P.O. Box will not be accepted. We also do not deliver outside the contiguous States of America (i.e. Alaska and Hawaii) or to international addresses. We apologize for the inconvenience and are working on solutions to extend our delivery options for our customers. Please check back in the future.
If you have questions or concerns regarding your order, please call 1-213-487-5000 between 9 a.m. to 6 p.m. PST Monday through Friday, and between 9 a.m. to 4 p.m. PST on Saturday.